Terms of service

Overview

Welcome to Trevora. These Terms of Service govern your access to and use of our website, trevora.us, and the services and products offered through it.

By visiting our website, browsing our products, or making a purchase, you agree to comply with these Terms of Service.

Please read these terms carefully before using our website.

1. General Conditions

Trevora reserves the right to refuse service to anyone for lawful reasons and to limit or discontinue the availability of products or services where appropriate.

You agree not to use our website for any unlawful purpose or in any way that violates applicable laws or regulations.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, and prices are accurate.

However, actual product colors and appearances may vary slightly depending on screen settings, lighting, photography, and other factors.

Customers should carefully review product descriptions, measurements, materials, and specifications before placing an order.

3. Pricing and Availability

All prices are displayed in U.S. dollars (USD), unless otherwise stated.

Product prices and availability may change without prior notice.

We reserve the right to correct pricing errors, inaccurate product information, or other website errors. If an error affects an order you have placed, we will contact you to discuss an appropriate resolution.

4. Orders and Payments

By placing an order, you confirm that the information provided during checkout is accurate and complete.

All orders are subject to payment authorization and acceptance.

We reserve the right to cancel or refuse an order when necessary, including cases involving suspected fraudulent activity, payment issues, inventory unavailability, or inaccurate pricing information.

If an order is canceled after payment has been collected, an appropriate refund will be issued.

5. Shipping and Delivery

Our standard order processing time is 1–3 business days, and our estimated shipping transit time is 3–6 business days.

A flat shipping fee of $30.00 per order applies.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

If we cannot ship an order within the promised timeframe, we will provide the required notice and options in accordance with applicable law.

6. Returns and Refunds

Our return period is 30 days from the date of delivery.

Returned products must meet the eligibility requirements outlined in our Return and Refund Policy.

Please review that policy before requesting a return.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.

7. Website Use

You agree not to:

Use our website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with website functionality or security.
Submit false, misleading, or fraudulent information.
Copy, reproduce, or distribute website content without authorization.

We reserve the right to restrict access to users who violate these conditions, subject to applicable law.

8. Intellectual Property

All website content, including text, graphics, logos, images, page layouts, and other materials, is owned by Trevora or used with appropriate authorization.

You may not reproduce, modify, distribute, or commercially exploit website content without prior written permission, except as permitted by law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processing and shipping services.

These third-party services operate under their own terms and privacy policies.

Trevora is not responsible for the content, policies, or practices of independent third-party websites.

10. Limitation of Liability

To the extent permitted by applicable law, Trevora shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.